Share a link. An AI agent has the conversation. You get the transcript and themes — in minutes, not weeks.
One link, every interview
Create a session, copy the link, send it to your respondent. No scheduling. No calendar coordination. No interviewer needed.
AI that actually listens
Guided by a structured interview framework — not a chatbot script. It follows up. It goes deeper. It stays on topic.
Insights, not just transcripts
Full transcript, two-paragraph summary, key themes with verbatim quotes, and suggested follow-up questions. Analysis starts when the conversation ends.
Built for your workflow
Completion emails. Zapier webhooks. Reusable templates. Everything runs at the scale you need.
How it works
1
Design your interview
Write a guide or let the AI generate one from a short description.
2
Share the link
Each respondent gets a unique URL. No accounts, no downloads, no friction.
3
Review the results
Transcripts, themes, and follow-ups are ready when the interview ends.
Stop scheduling. Start learning.
Customer Puzzle is in private beta. Leave your email and we'll reach out when it's your turn.